Vision for Puducherry 2035
To transform the Union Territory of Puducherry into India's most intelligent, citizen-centric, and AI-powered digital governance model — where every service is a tap away, every decision is data-driven, and every citizen is empowered.
Strategic Pillars
Four foundational principles guiding the digital transformation
Citizen-Centric
Every service designed around citizen needs — accessible, affordable, and available 24/7.
AI-First
AI copilots for every stakeholder — from citizens to the Chief Minister.
Integrated
One data platform connecting 40+ departments — eliminating silos and duplication.
Sustainable
Green infrastructure, smart environment monitoring, and disaster-resilient systems.
Roadmap to 2035
A phased journey from foundation to transformation
- Unified citizen app launch
- Digital file tracking rollout
- AI citizen assistant deployment
- Karaikal Port digitization
- Smart city IoT network
- Healthcare intelligence platform
- Education analytics statewide
- Digital twin pilot
- Full AI copilot suite
- Autonomous municipal services
- Port-led logistics economy
- 100% digital services
- AI-driven governance
- Predictive policy making
- Sustainable smart UT
- Model for digital India
Outcome Targets for 2035
Measurable goals that define success
Every government service available digitally
Average processing time for citizen services
Target satisfaction rate for digital services
Additional revenue from digital collection